Local NHS rated ‘Outstanding’ on the delivery of diabetes care

Health ratings recently published by NHS England (NHSE) have found the quality of care for patients in Castle Point, Rochford and Southend to be ‘Outstanding’ for diabetes and ‘Good’ for Mental Health services.

With over 73,000 patients registered with diabetes in Essex, the need for the NHS to commit to providing adequate diabetes care is more urgent than ever.

January 2017 saw the introduction of a new service that brought care for adults with diabetes together to improve patient experience and reduce ill health and complications due to diabetes.

Since January 2017 patients with diabetes have been seen in community clinics across the south east Essex area and thousands of patients who previously had to journey to hospital to see the teams there can now see their consultant in clinics in Benfleet, Westcliff, Rochford or Southend.

Increased education has been a big focus and there has been an increase in the number of patients reporting they feel supported and empowered to manage their condition effectively.

Dr Sami Ozturk and Dr Alex Shaw, local GP clinical leads for diabetes said:

“While we are delighted to have been given an outstanding rating for diabetes care we aspire to be outstanding in all areas. We are keen to build on anything that may impact of the care our patients receive. None of this would be possible without our dedicated clinical staff and GPs and we thank them for their continued involvement and support in improving our services and patient experience. GP practices have played a huge role in achieving this result, providing annual diabetic checks for their patients and arranging appropriate referrals and engaging with NHS Castle Point and Rochford Clinical Commissioning Group (CCG) to achieve this ‘outstanding’ rating.”

Both NHS Castle Point and Rochford CCG and NHS Southend CCG have also been rated as ‘Good’ in the performance of local mental health services. This reflects the CCGs commitment to improving the mental health services available for people across south east Essex. Partnership working with Southend Borough Council, Essex County Council and local service providers to plan and develop the services and the additional funding the CCGs have put in have all helped to make this happen.

Learning Difficulties was rated as ‘requiring improvement’ when measured against NHSE criteria for both NHS Southend and Castle Point and Rochford CCGs and Dementia was rated as ‘requires improvement’ for NHS Southend and ‘inadequate’ for NHS Castle Point and Rochford.

Dr Jose Garcia-Lobera, Chair for NHS Southend CCG said, “While we acknowledge the ratings, we are very proud of what we have achieved locally in regards to the development of the Dementia Community Support Team who have only recently has been shortlisted for the ‘Team of the Year’ in the coveted LGC (Local Government Chronicle) awards, which recognise the best of local government innovation and service delivery.

The team, who jointly work on behalf of Southend-on-Sea Borough Council and the NHS across south east Essex support local residents affected by dementia to make sure they get the support they need while ensuring the local area is as dementia-friendly as possible. The compassion and dedication shown by the team to support local people and make the local area, businesses and healthcare settings dementia-friendly is inspirational.

We recognise that for people with learning disabilities, we have more work to do and this is a key priority. We are working with partners to make swift and lasting improvements to ensure that people with learning difficulties have equal opportunities to access health and care.

We continue to work hard to ensure everyone receives the outstanding health and care they deserve.”

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