Patient voice organisation seeks people’s experiences of cancer services at Colchester Hospital

Patients and relatives of people who have been treated for cancer in Colchester are being encouraged to share their experiences of cancer treatment, care and support with patient voice organisation, Healthwatch Essex.

The information collected will be used to shape cancer services at the Trust.

In November 2013, following hospital inspections, the Care Quality Commission (CQC) published a report which identified a number of serious problems with cancer services at Colchester Hospital University NHS Foundation Trust (CHUFT).

Since then, the Trust has been working hard to make sure cancer services are safe, and Healthwatch Essex has been working with them to make sure that patient experience is at the heart of cancer care.

To help improve services, Healthwatch Essex is currently working closely with the NHS, Macmillan Cancer Support and local groups to find out about people’s experiences of cancer services at the Trust over the past 3 years (since April 2010).

As well as finding out about the quality of care and support patients and their relatives received, Healthwatch Essex would also like to hear from people about how receptive they feel the Trust is to patient feedback. 

Dr Tom Nutt, Chief Executive Healthwatch Essex, said: “Being treated for cancer is very tough. Patient experience is a really vital part of delivering a good quality service. We encourage as many people as possible to share their experience of cancer services at Colchester with us to help the Trust make improvements for everyone.”

To take part in the survey, which launched this week, go to www.healthwatchessex.org.uk/survey.

Paper copies and large print versions are available on request – email enquiries@healthwatchessex.org.uk or call 01376 572 829. The survey closes on 25th April 2014. 

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