The first annual NHS Castle Point and Rochford CCG Quality Awards, introduced to recognise excellence within the CCG member practices, took place on 7 June 2016 at the end of the Time to Learn session at the Skylark Hotel.
The initiative acknowledges the contribution of the whole practice team, because quality is the responsibilty of every individual. We aimed to encourage innovation, showcase ideas, share good practice and highlight successes.
Above: People's Choice winner Dr Luke Whiting is presented with his award by patient rep Kath Daly, with Chief Nurse Tricia D'Orsi and Accountable Offier Ian Stidston.
There were five awards nominated by staff from CCG member practices and one nominated by the public - the People's Choice award.
The other categories, nominated by CCG and member practice staff, are:
- Public engagement
- Using technology to improve quality
- Unsung hero
A review panel, including external stakeholders, evaluated all the nominations and agreed the winners for each category.
The winners were:
|Category||Winner||Reason for nomination|
|Innovation||Dr Sami Ozturk (Wakering Medical Centre)||For his education and support initiative for newly-diagnosed diabetics|
|Public engagement||Ashingdon Medical Centre reception team||For their great rapport with patients|
|Using Technology to Improve Quality||Heather Cannon (High Road Family Doctors)||For her excellent use of SystmOne to support vulnerable patients|
|Leadership||Yvonne Dray (Greensward Surgery)||For her exemplary willingness to mentor and support others to spread best practice across Castle Point and Rochford|
|Unsung Hero||Julie Choppen (Essex Way Surgery)||For her invaluable contribution to her practice and for being an excellent role model|
|People's Choice||Dr Luke Whiting (Audley Mills)||For his professional and outstanding support to patients|
Please note that this is about recognising good practice. If you have any concerns that you would like to raise about your experience of general practice, please contact the NHS England complaints team.
If you have any queries please do not hesitate to contact Liz Harrison (Quality & Patient Safety Manager) on firstname.lastname@example.org.