Update: Grafton Surgery, Canvey Island

On 27 September 2016, NHS Castle Point & Rochford CCG received a letter from the partners of Grafton Surgery, Dr Noorah & Dr Ramjan, confirming that they have taken the difficult decision to terminate the contract they hold to deliver General Medical Services.

What this means

Existing arrangement with GP services being carried out by GP Healthcare Alliance will continue while the CCG looks at options for a permanent solution.  The CCG is committed to securing a permanent service for patents at the Grafton Practice from the same location.

What happens next?

The CCG will write to all Grafton Surgery patients when permanent arrangements are clear.  In the meantime, information will be available in the surgery itself.                                            


As per previous communications, GP Healthcare Alliance has been providing GP services at Grafton Surgery since 15 August 2016 – this replaced the previous arrangement with Oaklands Surgery that looked after Grafton patients for the six weeks prior to this date.  Both arrangements were in place due to action by the CQC which resulted in an urgent cancellation of the CQC registration of Grafton Surgery, Canvey Island under section 30 of the Health and Social Care Act 2008.   

From 1 September 2016 patients have had two full time GPs working at Grafton Surgery along with Advanced Nurse Practitioners. Extra locums have also been arranged to help support the clinical staff that will be working there.  

While our priority is the delivery of safe and effective patient services – staff are working very hard in unusual circumstances so we ask patients and stakeholders to be understanding.



Care home residents in Castle Point and Rochford to benefit from improved GP service

Over the course of the 2016, every care home in Castle Point and Rochford will become aligned with a single GP practice that will be responsible for providing a set level of care to care home residents.

NHS Castle Point and Rochford Clinical Commissioning Group (CCG) has introduced the new service to help address problems at an earlier stage, prevent avoidable trips to hospital and provide reassurance to residents and their families.  The service is set to roll out in the Rayleigh locality first, with a view to introducing the service in Benfleet, Rochford and Canvey Island later in the year.

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